RELIANCE WORLD WIDE EXPRESS
TERMS AND CONDITIONS OF CARRIAGE actual cash value and shall not exceed the greater of; $US 100; or For certain international
(“Terms and Conditions”) Shipments in which the Warsaw Convention applies, approximately $US 20.00/kg. or
IMPORTANT NOTICE (International Civil Aviation Organization), $US 9.07/lb., depending on the applicable law;or $US 10.00/kg. or $US 4.54/lb.
When ordering RELIANCE WORLD WIDE EXPRESS’s services you, as “Shipper”, any applicable government department or for Shipments transported by road (not applicable to the US).
are agreeing, on your behalf and on behalf of other relevant organization; • No customs 7. Claims
anyone else with an interest in the Shipment, declaration is made when required by applicable Claims are limited to one claim per Shipment,settlement of which will be full and
that the Terms and Conditions shall apply customs regulations; or final settlement for all loss or damage in connection therewith.
from the time that RELIANCE WORLD WIDE EXPRESS accepts the Shipment • RELIANCE WORLD WIDE EXPRESS decides it cannot transport an item safely All claims for international shipments must be submitted in writing to
unless otherwise agreed in writing by an or legally (such items include but are not limited to RELIANCE WORLD WIDE EXPRESS within thirty (30) days from the date that RELIANCE WORLD WIDE EXPRESS accepted
authorized officer of RELIANCE WORLD WIDE EXPRESS. Your statutory rights : animals, bullion, currency, bearer form negotiable the Shipment, failing which RELIANCE WORLD WIDE EXPRESS shall have no liability whatsoever.
and entitlements under any defined service instruments, precious metals and stones, firearms, All claims for domestic U.S. shipments must be submitted in writing to
feature (for which additional payment has parts thereof and ammunition, human remains, RELIANCE WORLD WIDE EXPRESS within ninety (90) days from the date that RELIANCE WORLD WIDE EXPRESS
been made) are not affected. pornography and illegal narcotics/drugs). accepted the Shipment, failing which RELIANCE WORLD WIDE EXPRESS shall have no liability whatsoever.
“Shipment” means all documents or parcels 3. Deliveries & Undeliverables All of the original shipping cartons, packing and contents must be made available for
that travel under one waybill and may be carried on Shipper’s or Receiver’s or any third party’s RELIANCE WORLD WIDE EXPRESS’s inspection and retained until the claim is concluded. RELIANCE WORD WIDE EXPRESS
by any means RELIANCE WORLD WIDE EXPRESS chooses, including air, road behalf and all claims, damages, fines and is not obligated to act on any claim until all transportation charges have been paid.
or any other carrier. A “waybill” shall include any expenses incurred if the Shipment is deemed 8. Shipment Value Protection
label produced by RELIANCE WORLD WIDE EXPRESS automated systems, unacceptable for transport as described in Section If the Shipment has an actual value greater than the liability limits listed in Section 6,
air waybill, or consignment note and shall 2. Claims for overcharges, credits and invoice RELIANCE WORLD WIDE EXPRESS can arrange shipment value protection for Shipper covering the actual
incorporate these Terms and Conditions. Every charges must be made in writing to RELIANCE WORLD WIDE EXPRESS within cash value in respect of loss of or physical damage to the Shipment provided
Shipment is transported on a limited liability one (1) year after the date of acceptance of Shipper completes the Declared Value for Carriage section on the front of the waybill or
basis as provided herein. If Shipper requires the shipment by RELIANCE WORLD WIDE EXPRESS. The amount of the requests it via RELIANCE WORLD WIDE EXPRESS’s automated systems and pays theapplicable
greater protection, then Shipment Value Protection overcharge and/or credit claim may not be premium. Shipment Value Protection does not cover indirect loss or damage, or loss or
may be arranged at an additional cost. (Please see deducted from transportation charges. damage caused by delays. If Shipper does not declare a value for carriage and
below 6. RELIANCE WORLD WIDE EXPRESS’s Liability pay the appropriate charge , Shipper assumes all risks of loss or damage
for further information). “RELIANCE WORLD WIDE EXPRESS” means any member RELIANCE WORLD WIDE EXPRESS’s liability is strictly limited to direct over the amount of RELIANCE WORLD WIDE EXPRESS’s liability as stated in
of the RELIANCE WORLD WIDE EXPRESS Express Network. loss only and to the per kg. /lb. limits in Section 6.
1. Customs, Exports and Imports this Section 6. If Shipper regards these 9. Delayed Shipments
RELIANCE WORLD WIDE EXPRESS may perform any of the following activities on limits as insufficient it must make a special RELIANCE WORLD WIDE EXPRESS will make every reasonable effort to deliver the Shipment according to
Shipper’s behalf in order to provide its services to declaration of value and request Shipment RELIANCE WORLD WIDE EXPRESS regular delivery schedules, but these are not guaranteed and do not form
Shipper: (1) complete and transmit (manually or Value Protection as described in section 8 part of the contract. RELIANCE WORLD WIDE EXPRESS is not liable for any damages or loss caused by delays.
electronically) any documents, amend product or service (Shipment Value Protection) or make its 10. Circumstances Beyond RELIANCE WORLD WIDE EXPRESS’s Control RELIANCE WORLD WIDE EXPRESS
codes, and pay any duties or taxes required under own insurance arrangements. All other types is not liable for any loss or damage arising out of circumstances beyond
applicable laws and regulations, (2) act as Shipper’s of loss or damage are excluded (including RELIANCE WORLD WIDE EXPRESS’s include control.
forwarding agent for customs and export control but not limited to lost profits, income, interest, These but are not limited to: “Act of God” - e.g. earthquake, cyclone, storm, flood, fog;
purposes and as Receiver solely for the purpose future business), whether such loss or damage “Force Majeure” - e.g. war, plane crash or embargo; any defect or characteristic related
of designating a customs broker to perform customs is special or indirect, and even if the risk of of the Shipment, even if known to RELIANCE WORLD WIDE EXPRESS; riot or civil commotion;
clearance and entry and (3) redirect the Shipment such loss or damage was brought to RELIANCE WORLD WIDE EXPRESS’s any act or omission by a person not employed or contracted by
to Receiver’s import broker or other address upon attention before or after acceptance of the RELIANCE WORLD WIDE EXPRESS,e.g. Shipper, Receiver, third party, Customs or other government
request by any person who RELIANCE WORLD WIDE EXPRESS believes in its Shipment since special risks can be insured official; labor strike; and electrical or magnetic damage to, or erasure of, electronic or photographic
reasonable opinion to be authorized. by Shipper. If a Shipment combines carriage images, data or recordings.
2. Unacceptable Shipments by air, road or other mode of transport, it shall 11. Warsaw Convention
Shipper agrees that its Shipment is acceptable for be presumed that any loss or damage occurred If the Shipment is transported by air and involves an ultimate destination or stop in a other country
transportation and is deemed unacceptable if: during the air period of such carriage unless
• It is classified as hazardous material, dangerous proven otherwise. RELIANCE WORLD WIDE EXPRESS’s liability in respect of
goods, prohibited or restricted articles by IATA any one Shipment transported, without
(International Air Transport Association), ICAO prejudice to Sections 7-11, is limited to its
